Privacy Policy

privacy and cookies

We have developed this policy to help you understand what we do with your data.

BOCA believes you have a fundamental right to privacy on the web, and we work to protect your security online. This policy relates to the web site www.boca.co.uk and any associated web sites.

BOCA believes that we have a fundamental duty to keep your data secure so you can have confidence when learning about our campaigns our products, services and supporting us.

Introductory Notes

  1. This website privacy policy is designed to give general information, seeking to meet the requirements of the GDPR, to individuals whose personal data BOCA collect.

  2. This document has been prepared in November 2020 and may be subject to change, as such please check from time to time if there have been any changes. We will set out the changes in the space below so you can easily track what changes have been made.

     

    Change tracking:

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BOCA and data privacy

BOCA are committed to protecting and respecting your privacy.

This privacy statement sets out the basis on which BOCA will process any personal information that we may collect about you as a visitor to the BOCA website or, as the case may be, otherwise provided to BOCA. We therefore ask you to read this privacy statement carefully.

The information that we collect about you

We may collect and process the following information about you:

  • Information that you give us: This is information about you that you give to us by:

(i) making use of our website and the options on our website (e.g. in the event you would sign a petition, (ii) subscribing to the receipt of updates by email, (iii) contacting us for information or help, (iv) signing your name on a list of signatures, (v) investing in BOCA, (vi) participating in BOCA campaigns, (vii) responding to any surveys on this website, or (viii) providing information through third party websites or apps provided that you explicitly gave your consent to the applicability of this privacy statement through such third party website or app. It may include, for example, your name, address, email address or telephone number.

  • Information that our website and other systems collect about you:

    • If you visit our website third parties (Google Analytics) will collect some information about you and your visit, such as your browser type and version and the pages on our site that you visit. Google Analytics will not collect the internet protocol (IP) address used to connect your device to the internet. You can request Google to provide an extraction of your data related to the BOCA website. This information can be used for statistical purposes and will help us improve our website.

    • Our website may also download “cookies” to your device – this is described in our cookie policy (below).

    • If you exchange emails, telephone conversations or other electronic communications (including comments on this website) with BOCA employees and other staff members or, as the case may be, electronic communication means on third party websites or apps – such as chatbots linked to BOCA– information technology systems will record details of those conversations, sometimes including their content.

 

  • Information that third parties collect about you on our website by performing actions: This is information about you that you give to third parties (such as Facebook, Google and Twitter) by making use of the social network sharing buttons and widgets available on our website.

  • Information that third parties collect about you on our website by browsing it: This is information about you recorded / tracked by third parties just by making use of the website itself, such as navigating from one page to another (this event will be tracked) or by viewing an embedded Facebook video (if you are logged into Facebook) .

The use of your information we collect

We may use your information for the following purposes:

  • to make your actions known on our website and to third parties. For example, your name may appear together with your comments on our website. To inspire others to take action, we may also show your name and a summary of what you have just done on our website, for instance, if you sign a petition or make a donation. If you petition someone using our website – for example a government official or company CEO – then we may send your name and email address with your message to them;

  • to send you updates and alerts by email, mail, instant messaging, push notifications or telephone.

We will only process your personal information as necessary for the purposes described above. In doing so, we will consider the balance between your privacy and our interest in processing and refrain from processing if your privacy interest overrides our legitimate interest.

To comply with UK data protection rules BOCA will always ensure we have legal justification for collecting and using your personal information.

The legal basis that we rely on will depend upon the circumstances in which we collect and use your personal information. In almost all cases, our processing of your personal information will fall into one of the following categories:

  • Where you have provided your consent to allow us to use your data in a certain way.

  • Where it is necessary for us to process your data in order to comply with a legal obligation.

  • Where it is in our legitimate interests to contact you in order achieve our campaign objectives. Where we rely on a legitimate interest to use your information, we will always ensure that this is done in a way so as not to be intrusive or cause distress, and that respects your rights.

 

How we collect your data

BOCA obtains personal information from you when you buy products or services, support a campaign or petition, engage with our social media and digital advertising or express an interest in our products or services. When joining a campaign or petition your name and other details will be used to present to governments or organisations with the intent of them either changing policy or in the case of organisations changing their product offerings to include BOCA.

We will only collect sensitive personal data where absolutely necessary and with your explicit consent.

In exceptional circumstances we may also be required by law to disclose or otherwise process your personal information. We will tell you, when we ask you to provide information about yourself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information.

Who has access to your data?

Only those authorised at BOCA can process and access your data. We work hard to ensure our staff and volunteers can only see the data they need to perform their tasks. All our staff are trained to understand data protection and what they need to do to keep your data secure. We review our data awareness training regularly to ensure it is up to date. We ensure volunteers are given appropriate data awareness and protection training where they are responsible for handling data, for example, if they are collecting petition signatures at an event.

Working with Third Parties

We will never sell or swap your details with other organisations

We do use trusted companies such as, fulfilment houses and software platform providers to administer some activities, in which case they will use your details only for that purpose, an example could be to make you aware of new petitions.

How we will communicate with you

For any marketing communications about our campaigning, petitioning or volunteering we will only contact you via email and SMS if we have your consent to do so.

We may send you marketing materials by mail or via phone if we have your consent or we believe you would be interested in our campaign unless you have expressed a preference not to receive such content.

To respond to your queries we will contact you either via the medium you used to contact us or by a medium you have indicated you would like us to respond with. If we need to contact you for any administrative purposes then we will usually email you or call you depending on what contact details we have available for you.

Subject Access Requests

You have a right to ask for a copy of the information we hold about you. Before sending the information BOCA will ask for proof of identity and may charge a fee should any request be unusually complex or time-consuming. If you would like to request a copy of the personal information BOCA holds on you, please contact us at hello@boca.co.uk

 

Disclosure and international transfer of your information

We may disclose personal information about you where we have obtained your consent or where it is reasonably necessary for the various purposes set out above:

  • to a BOCA employee, officer or agent based in the country you took action from on this International website;

  • to service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under at least the same level of strict conditions of confidentiality and security;

  • to judicial authorities or other public authorities, in case our legal or moral responsibility compels us to do so (e.g. if you express intent about performing a terrorist activity);

  • or litigation counterparties, in any country or territory, although only if we are legally required to do so and have no satisfactory basis or prospect to challenge disclosure.

These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area, you should be aware that this may include transfers to countries outside the European Economic Area, which do not have similarly strict data privacy laws. In those cases, where we transfer personal data to the independent parties or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements or mechanisms, designed to ensure that your personal information is protected (including, where appropriate, under an agreement on terms approved for this purpose by the European Commission).

Retention and deletion of your information

BOCA intends to keep your personal information accurate and up-to-date. We will delete the information that we hold about you when we no longer need it.

We will retain your information for no longer than 2 years after our most recent communication with you, after which it will be deleted or anonymised, unless we have a legal obligation to retain it for a longer period.

Your rights

You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law.

  • You can also require any inaccurate personal information to be corrected or deleted.

  • You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances.

  • In some circumstances, you may also have a “data portability” right to require us to transfer your personal data to you or to a new service provider (e.g. if you wish your data to be transferred from GPI to another organisation as determined by BOCA).

If you wish to exercise any of these rights, please contact us as set out below. We are obliged to request proof of identity before access to your personal information is given.

If you would like us to remove your information from our mailing list, you can click the “Unsubscribe” link at the bottom of any email we sent to you or contact us as set out below.

You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country (details are available here).

Security measures

We have implemented appropriate technical and organisational measures to secure personal data against loss or against any form of unlawful processing.

Only employees who require to access information about supporters and website visitors to perform their work are granted access to your personal data.

Contact us

We welcome questions, comments and requests regarding this privacy statement and our processing of personal information.

Please email us here: hello@boca.co.uk

BOCA cookies policy

We want to ensure that you enjoy browsing our website. In order to enhance your experience and collect information about your use of our site, we place “cookies” onto your computer.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie:

  • cookies allow our systems to recognise the user’s device and make any presettings immediately available

  • as soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer

Cookies are useful because they:

  • allow a website to recognise a user’s device and to target the content displayed to the user’s interests

  • help us to improve our website

  • offer you a better service more tailored to your requirements

  • enable us to recognise your device when you return to our website

  • store information about your favourite activities on the website, thereby allowing us to tailor our website to your individual interests. This may, for example, include advertising according to your personal interests and accelerate the rate at which we can deal with your queries

By using our website you agree that, unless you have set your computer’s browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy.

You can find more information about cookies at: www.allaboutcookies.org 

Types of cookies

There are two broad types of cookies – ‘first party cookies’ and ‘third party cookies’:

  • First party cookies are cookies that are served directly by the website operator to your computer, and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site. Basically, these are our cookies.

  • Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer when you visit other websites. Third party cookies are most commonly used for website analytics or advertising purposes.

BOCA does not govern the publication of third-party cookies. Please visit the relevant third parties’ website if you want to understand more about these cookies, such as Facebook, Twitter, Instagram, YouTube or Soundcloud.

If you do not want to use cookies, you can set your browser so that the storage of cookies is not accepted.

If you only want to accept our own cookies but not the cookies of our service providers and partners, select the “block third-party cookies” (or similar setting in your browser).

By disabling (un-checking) both types of cookies above, we will set a unique cookie in your browser to store your preferences – this will allow you a tracking-free experience on this website until you change your mind or clear your browser’s cookies.

Most web browsers allow some control over cookies through browser settings (e.g. notifications of new cookies, disabling cookies and deleting cookies).  Click your browser type below to go directly to the browser user guide to learn how to disable or erase cookies.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Use of Google Analytics

BOCA uses Google Analytics to gather visitors’ use of our website and analyse the data to help us maintain and improve the design of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.

Should you not be willing to get the analytics cookies, please change you cookies settings above (‘change your cookies preferences’).

Google stores websites traffic information which have Google Analytics tracking code. Check Google’s privacy policy and how to opt-out of Google Analytics cookies.

You can install the “Google Analytics Opt-out Browser Add-on” to prevent information about your visits to our website being sent to Google Analytics.

Use of social networks sharing buttons and widgets

Beside the customised HTML buttons we installed to allow you to share BOCA content on Facebook and Twitter, we may embed widgets from Facebook, Twitter, Instagram, YouTube, Soundcloud and other social media on our website to provide an enhanced experience.

These social networking widgets come from web servers which may track your behaviour on our website and may combine this with other information about you originating from other websites. You can install a browser add-ons like “Privacy Badger” for Chrome or “Disconnect” for Chrome and Firefox to control some (the first) or disable them (the second).

All data is stored in the AWS Region (Ireland) in the European Union. The customer portal and API are also hosted in the same location. Our widget servers, located in several regions worldwide, never store any data and only provide fast delivery of scripts and feedback reception.

Contact us

This website is owned and operated by BOCA. Please contact us at hello@boca.co.uk